What is Managed Print Services?

Managed print services, also known as print management, is a service offered by an external print provider (such as Axia Office) to manage your organisation’s document output.

Through our managed print services, we help you manage all aspects of your company’s printing, including the printing equipment, toner replacements, consumables, and routine services. Our print management plan is tailored to specific requirements, to ensure that you get the exact solution that fits your needs. This allows you to maximise productivity, minimise costs, and focus on what is most important: your business.

Benefits of Managed Print Services

Improved cost efficiencies An agreed cost per mono and colour page across all print devices that delivers cost savings ranging from 10 to 40%, assisting in budgeting and allocation of costs to the appropriate business unit. This eliminates the need to deal with multiple vendors, as a single point of contact improves communication and accountability. Most importantly, it removes the responsibility of managing your print platform, leaving you free to concentrate on your business.

Equipment to suit your exact needs Our choice of brands, including Canon, Sharp and Epson, ensures you get new multifunction photocopiers and desktop laser printers in the right places, increasing productivity and user satisfaction.

Australian owned & operated Axia Office is Australian owned and has operated since 1996. All our profits remain local, allowing us to support the local community, such as the sponsorship of local sporting teams and through our make a difference program, giving back to our partner charities Foodbank NSW & ACT and Rural Aid Australia.

Payout Existing Contracts When reviewing a business’s current printing agreements an account manager will analyse your current invoices and contract, to calculate calculate how much you have left owing and include the pay out figure in your quotation.

Preventative maintenance and fast breakdown servicing Axia’s service model is based on a preventative maintenance schedule for each of your devices. Just like a car needing servicing intervals, your multifunction photocopier or printer will be serviced based on how much usage it has done. This leads to fewer breakdowns and more time for our technicians to respond to breakdown calls, giving us a very fast service completion time of 4 hours or less.

Our Managed Print Services Process

managed print services Sydney

Axia Office is committed to offering you the best managed print solution in Sydney to benefit your business. Once we have received your enquiry, our process is simple


An account manager will contact you to find out more about your print and business requirements, as well as review your current equipment, usage, and costs.


We’ll calculate the true operating cost of printing to your business, what finance options would work best, and any payouts that we need to include.


You’ll be presented with a customised and complete proposal, including finance options, equipment and service – all compared to your current operational costs.


Once the plan has been agreed upon, we will set up all devices and users, and you’ll receive fast, ongoing support, reliable toner delivery, and scheduled preventative maintenance throughout the duration of the agreement.


Our clients enable us to support the local community. Each donation Axia makes is tailored to give as much as possible, with a minimum of 400 meals or 9,200L of water being funded from each deal signed.


Your account manager will continue to review your account and work with you to reduce costs and identify more ways to add value to your business.

Axia’s Preventative Maintenance Approach

In Axia’s 20+ years of experience maintaining and servicing machines, we have seen that a preventative maintenance approach is far more efficient in reducing both costs and equipment downtime.

We want to ensure minimal interruptions and a consistently high standard of quality when it comes to your machines, so as an Axia client, your machines are serviced on a volume schedule in order to prevent breakdowns or emergency servicing.

The Importance of Preventative Maintenance

Preventative maintenance for your machines work similarly to car servicing: if you take your car in to get its brakes fixed, the mechanic is only going to fix your brakes, and you may be back a month later to fix something else. However, if you take your car in for regular services, i.e. 100,000km service, the mechanic is going to look over everything and preventatively maintain your vehicle to prevent your car needing another or more major service sooner.

How Our Ongoing Service Works

At each maintenance interval, our service technicians complete all checks and replace all parts in accordance with the manufacturer’s service manual, thereby addressing problems before they occur. And, unlike your car service, the cost is included in your contract. It also allows us to prioritise you if your equipment breaks down. Clients A, B & C may have preventative services already booked; however, as those are not urgent, if you have a breakdown, you are prioritised, and from the time of your call, you’ll receive complete services in less than four hours.

Corrective (Normal) Approach vs Preventative (Axia) Approach


managed print services Sydney


managed print services Sydney

Print Plans We Offer

The only plan that offers true transparency on your actual print costs, a Managed Print Plan will reduce the term of the agreement and allow for flexibility in changing it.

Managed Print Plan

The traditional rental agreement includes a fixed monthly charge on a fixed terms, and service billed for pages used.

Transparency Cost per page allows for easy calculation of true cost of print

Highly flexible Minimum volumes can be adjusted at any point if they are consistently exceeded or not achieved

Easy additions More devices can be added any time if needed

Term-reducing Pages printed over the minimum monthly volume accelerate you towards the total volumes of agreement, thus concluding the term early

Every Managed Print Service will have a plan that is tailored to the specific needs and requirements of the business. Please speak to us to find out more about the plan that will best suit you

Unlimited Print Plan

Axia is the first company in the industry to offer a plan that will give you unlimited prints at an agreed-upon monthly fee. With an Unlimited Print Plan, there will be no surprises on your monthly bill.

No cost per page Black & white and colour pages are unlimited

No minimum monthly volume No set volume, print as much as you need

Consistent invoices Set cost per month makes it very easy to keep track

Other Print Solution Options

Rental The traditional rental agreement includes a fixed monthly charge on a fixed term, and service billed for pages used

  • Pay for actual volume: no minimums, pages billed are exactly what’s used
  • Separated costs: rental cost includes hardware, and cost per page includes consumables and service

Block Plan This plan enables you to have a fixed-term agreement that encompasses most of your monthly prints.

  • Reduced cost on block: average volume is captured in a monthly volume block at a reduced rate
  • No separate rental cost: monthly block cost includes rental, volume, consumables and service

Free Black Pages Another new and unique program in the industry — with this plan you don’t pay for black & white pages, you only pay for your colour prints.

Free Black Pages This is an Axia-sponsored program that allows you to avoid entering into a long fixed-term agreement (minimum period for this program is 3 months). There’s no lock-in contract — just pay for each month you have the equipment.

Outright Purchase Take advantage of the Federal Government’s instant asset write-off program for eligible businesses. Details related to the 100% write-off threshold and business eligibility can be found on the ATO website.

  • Owned hardware: own the equipment and only pay for servicing
  • Lower ongoing cost: as capital investment is upfront, ongoing costs are less

Customer Success Stories

How Axia's Unlimited Print Plan Helped Top Childcare Centres in Sydney Avoid Unexpected Print Costs

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Improved efficiency and cost savings with a Managed Print Plan for a medical practice in Sydney

Read more

managed print service company Sydneymanaged print service company Sydney

Award Winning Photocopiers for Sale

Axia Office offers a wide range of A3, A4, black-and-white, and colour photocopiers andmultifunction printers from multiple industry-leading brands to suit every business requirements.

The brands we carry include:

Canon Photocopiers for sale SydneyCanon Photocopiers for sale Sydney

Canon is the world’s leading imaging organisation, with cutting-edge technology that enhances productivity and offers comprehensive solutions

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Sharp Photocopiers for sale SydneySharp Photocopiers for sale Sydney

Axia has been a Sharp dealer for over 20 years. Sharp's range is multi-award winning and independently rated the best in the market

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Epson Photocopiers for sale SydneyEpson Photocopiers for sale Sydney

Epson is the industry leader in inkjet technology, which provides exceptional print-quality and speed while also being eco-friendly

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Contact us to find out how we can help you save on your business printing costs.

  Obligation free quote

  Exclusive Unlimited Print Plan

  Award winning brands of photocopiers and printers

  Build a long-term relationship with a Trusted Partner