For several years now, the managed print industry has relied on 3 main plan types, none of which have had any significant updates: rentals, managed print and volume block plans.

All of these plans rely on a cost per mono (black & white) and colour page, so a monthly bill depends on how much printing the business has done. They all have their own advantages depending on the needs of the business; however, they all have a shared disadvantage — the potential for unexpectedly high bills.

In many ways, this is a similar problem that faced the telecom industry in how its plans used to be constructed. We used to pay per text, which then changed to unlimited texting; now we pay for data, which is also progressing to unlimited as well. I'm sure we all remember getting an unexpectedly high phone bill from too many calls/texts or too much data used!

By nature, print volumes are billed in arrears, so unless there is a meticulous staff member monitoring the usage throughout the month, businesses aren’t usually aware of exactly what they'll be charged until they've already done the volume and it’s too late.

25 years

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